Contacting LRALC Office By Phone W/C 4th November 2024

Dear member council,

Please note that due to our office administrator being on leave next week, and a number of events and training courses taking place, there will be times when the LRALC answer machine will kick-in if you are calling us. This does not mean we are not around to help, and it is critical to leave an answer machine message, as per this previous news item: https://www.leicestershireandrutlandalc.gov.uk/news/2024/09/calling-lralc.

Our phone system sends us an email as soon as a message is left, meaning John or I are able to return your call asap, even if not in the office. Although the office normally closes at 2.30pm, we are still working after this time and many queries are dealt with in the afternoon after we "shut" the office. If you don't leave a message we won't see your missed call, and wont be able to assist you.

As always, we recommend sending a ticket first, rather than calling the office, for the quickest response.

Regards,

Jake

LRALC CEO